why do you want to work for bt openreach
In today's example, we have the case of Marsh Moss Lane, which is a semi-rural community that sits just a bit to the north of Burscough, a small town in West Lancashire (England).The lane reaches around 11 houses and a small business park of 10+ units. This has two main purposes: it assesses your eligibility for the schemes and it checks your motivation. Q13. What are the most important qualities needed to work at BT? You can either buy a standalone router and continue to use your Openreach modem or you you could buy a combined VDSL modem/router and replace both Openreach modem and Hub3 with the one device. What are the current hot topics, products and services? Q5. If you employ me in this Openreach Engineer position I will always act as a positive role model for the company and I will carry out my duties diligently and professionally., I want to be an Openreach Engineer because I want a job where I have the responsibility for carrying out my tasks safely and to a high standard. Most candidates will sit a Kenexa numerical reasoning test, which will assess your ability to understand and apply numerical data. We are using cookies to give you the best experience on our website. If you'reSee this and similar jobs on LinkedIn. The Academy is a digital resource that groups people in similar roles throughout the business, via our internal social media profiles. BT has always, and still does, own the majority of the network itself, but Openreach was created with a view to making the network available to all. Our team of new Twitter customer service representatives are all ex-engineers who have been trained to use their technical knowledge to deliver customer satisfaction. Getting into PA school is tough. What did it involve? Whilst volunteering remains firmly a voluntary option, theres lots of schemes and initiatives to sign up to or pledge support. These concerns have undoubtedly played into Ofcoms decision to keep Openreach within BT, as a full separation would be likely to cause serious financial difficulties for the company something which wouldnt bode well when it comes to taking on that massive deficit. Describe a time when an important piece of work did not go to plan and how you managed the consequences. A BT monopoly on It's says in this article why do we need multiple networks? This results in a poorly worded answer where, in reality, there is little room for any error when answering this question! How would you resolve conflict in a team? Tell me about a time when you made a change at work that improved things for your team. HOW TO PASS A BT OPENREACH ENGINEER INTERVIEW AT THE FIRST ATTEMPT! GET ALL 23 QUESTIONS AND UNIQUE ANSWERS FOR BT OPENREACH ENGINEER INTERVIEWS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, You will receive an email with link to reset your password. Why do you want to work for Openreach? Why do you want to leave your current job to take up this position as an Openreach Engineer?Q23. https://passmyinterview.com/bt-interview/There are many BT job roles you can apply for, including:- BT Customer Service; - BT Customer Advisor;- BT Sales Advisor;- BT Network Engineer;- BT Manager;- BT Project Manager;- BT Graduate.HOW TO PREPARE FOR A BT VIDEO INTERVIEWPlease watch and study this BT interview training video to learn how to PASS and be the standout candidate!WHAT SHOULD I WEAR TO A BT INTERVIEW?Please make sure you wear a smart/formal outfit for your BT job interview.WHAT ARE BT VALUES?Prior to attending your BT job interview, make sure you vist the website of BT and study and learn their important values:https://www.btplc.com/Careercentre/lifeatbt/ourculture/index.htmBT CAREERSYou can search for BT careers and jobs here:https://www.btplc.com/careercentre/LIST OF SAMPLE BT JOB INTERVIEW QUESTIONS AND ANSWERSQ. How would you manage a difficult stakeholder or client? Thats the end of your BT interview. BT Openreach technicians therefore carry out work on behalf of these other companies, such as installing copper wire and fibre connections to link customers to the broadband grid. Q17. Give me an example when you provided great customer service.Q19. FREE 30 days access to our BESTSELLING online Interview Training Course! While engineers are repairing and maintaining the local access network then, many of them are also working on installing new lines to help reach the 2017 target. Why are you interested in software engineering? Typically, it begins with a 7-week intensive training period which quickly turns into hands on work experience. Give Me The Answers To My Interview! rtf, How will that help BT? I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. Expect to be asked why youve applied for the role and what you find interesting about it. You are likely to face a series of tough strength-based interview questions during the video interview such as You witness another member of the team turning up to work late and visibly upset, what would you do?. Minimal accessories should be worn. Do you have questions for the panel?CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:https://www.linkedin.com/in/richard-mcmunn-coach/DOWNLOAD ALL 23 GREAT ANSWERS TO BT OPENREACH ENGINEER INTERVIEW QUESTIONS IN A PDF GUIDE BELOW:https://passmyinterview.com/bt-openreach-engineer-interview/ Depending on the role you apply for, you can expect the application process with BT to consist of the following stages: BT has outsourced the early stages of the selection process to a company called Futureboard, which conducts the initial CV sift, online testing and video interview. This online course will instantly be free for you to access for 30-days. We have eliminated all risk for you. When have you given back to the community? Tell me what you know about Health and Safety.Q18. Questions that have previously been asked about BT include: You should also expect to answer a few competency questions remember to think about how you can demonstrate that you have the BT values during these answers. What coding languages are you familiar with? Q13. diversity and inclusion initiatives and attract the best candidates, please email This website uses cookies so that we can provide you with the best user experience possible. 03:27Q3. What would you say is your main skill? PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. continue, please read our privacy policy. Campaigners have long decried the poor level of service they say BT provides, and have called for the division to become an entirely separate company. Why do you want to be an Openreach Engineer? A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. THANKS Richard . Were you successful? If you cancel before the 30-day trial ends, you will not be charged. Why are you suited to this programme? Tell me what you know about Health and Safety. Why do you want to become a BT Openreach Engineer? But its also important in terms of consumer choice. Thanks a lot! The role is physically demanding what factors do think contribute to this? Full Suggested Answer & Detailed Response, Question 5, Openreach is a subsidiary of BT that runs the network infrastructure part of the business. If you are unable to complete the next stage of application Therefore, it is not surprising that competition for places on the BT Openreach Graduate scheme is fierce. Q8. Please check your email to activate your account. Tell me about a piece of technology you used to complete a project. Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. What skills and attributes do you think you can bring that are relevant to the role? BT rejected claims it should have been investing more in vital infrastructure, but said at the time that it was in talks with Ofcom about increased autonomy of the service. To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. What skills are needed to demonstrate good customer service? Emmanuel Abbey on 2 May 2020. . Thanks a lot! What trends in technology have you noticed? This is so helpful. The full list of competencies is: Customer - We are here for our customers Team - We help each other achieve more Tell me a time when you found a solution to a difficult problem? Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! Yes! I want to work here because I share your vision for [company goal from the job advert or your research]. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. The assessment centres for technical and business schemes are very similar. Why are you leaving your current position? Q. i[btoa('video intelligence start')].init(config); You don't need professionally taken photos for your social media profiles but you should still look the part - glass in hand on holiday is a no-no! Broadband and phone problems | Openreach Competitors such as Sky and TalkTalk have also attacked the service, with underinvestment in infrastructure, high prices, and poor customer service at the top of a list of grievances. Did you know that users who have filled in their profile details are 42 times more likely to get matched with the right employer? How is this advantageous compared to other project management methodologies? What do you like about them? Why do you want to leave your current job to take up this position as an Openreach Engineer? This online course has been used by 100s of job seekers to help their successful interview preparation. (With Examples) How to answer "Why do you want to work here?" Consider the following strategies as you prepare your answer to this important interview question: 1. What is BT doing better than its competitors? Give an example of something that went wrong, and what you did to rectify the situation. If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do? Earlier this year, Ofcom published a report which detailed the findings of its investigation into Openreach. To access the tests, click here. setTimeout( function() { For the betterment and easy handling of work, it has been divided into four sub-parts. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. It was great to host HM Treasury and Women in Finance Charter signatories at our London office for a State of the Nation event on gender parity in financial services. You can use a 3D printer and 250 resin to acquire Tech Mesh . Gave information on the company and how stable they are. What are your salary expectations? Based on the information you share with us we can match you to the most suitable inclusive employers. Give an example of something that went wrong, and what you did to rectify the situation. Unbiased and independent advice on what to buy. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. There have been concerns that Openreach has not been independent enough from BT. You can find out more about which cookies we are using or switch them off in settings. Full Suggested Answer & Detailed Response, Question 11, Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. Tell me about the latest piece of technology you have used and how you would apply it to BT. Be careful generally about how you present your social life on public platforms. Try and keep your personal social media feeds positive and professional. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. I had my interview yesterday, and I did great! Sent to your email inbox within seconds of your order being placed. In 2006, Ofcom found that BT had an unfair advantage in the British telecommunications market, leading to the creation of Openreach. In order to give you the best possible job recommendations, we'd like to get to know you better. To Who has created the answers to the interview questions? I had my interview yesterday, and I did great! Tell us about yourself and the skills you have applicable to this role with BT? The answers to the FULL LIST of interview questions featured on this page. Q1. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. Thanks so much for making these. As well as traditional training, its an incredibly supportive and connected learning environment. It is also advisable for you to demonstrate in your answer that you recognise BT is a well-respected company with a long-standing history behind it, with a reputation for great customer service. When don't we need a wayleave? Thank you so much! Full Suggested Answer & Detailed Response, Question 5, Interestingly, as the UK still remains part of the EU, regulators are still beholden to their counterparts in Brussels. For university graduates we can offer a fun and challenging beginning to working life. Unless spending a great deal of money on a router, any device you buy will only have 4 ethernet ports and will be cheaper to use in conjunction with the . QUESTION: What is the culture like within Openreach? Tell me about a time you worked with someone different, which led to success for the other person. Full Suggested Answer & Detailed Response, Question 12, Whether they're working from home or the office, Workplace keeps your employees connected to your company's culture. Expert responses that you can use during your interview. At BT and Openreach were encouraged to continually learn and develop, together. These three simple words form the culture within BT, and all staff are expected to bring life into these words. Take the time to ensure that you meet the eligibility criteria here, as your application will not proceed if you do not and you will have wasted your time. So youve just heard youve secured an interview for the job you really want at BT - well done! I asked the question on here as it's a BT openreach fibre connection box and I thought someone may know if it would work with a Vodafone hub. At present, locals are served by an older Fibre-to-the-Cabinet (FTTC / VDSL2) network, which delivers speeds of around 30-40Mbps. GET ALL 26 ANSWERS TO THE BT INTERVIEW QUESTIONS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSEFOR JUST $4.99, Question 1, BT Openreach has been in the headlines recently, after Ofcom recommended that the division should become a distinct company within the BT Group. What do you know about the structure of BT? Ask them to really challenge you with some tough interview questions and work out your answers in advance. Q25. Q8. Love + medicine is who we are, it's what we do, it's why people want to work here. Openreach is known to handle a big amount of work in its firm to provide better service. Pass YOUR interview at the first attempt! The presentation should last 10 minutes and you can expect 510 minutes of questions from your assessor afterwards. We need to have a wayleave agreement in place to install or repair Openreach equipment on private land, or inside a property, where it provides service to people who aren't the legal owner of the land or a property, such as an apartment building. 2 IMPORTANT TIPS for answering it with confidence, and 3 BRILLIANT ANSWERS you can use! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Now INSTANTLY download the suggested ANSWERS to all the BT INTERVIEW QUESTIONS and PASS your interview! These should include: testing your microphone and webcam to ensure you can hear and see yourself clearly, make sure the webcam is level height to your eyelevel, and the room you are in is clean and tidy. As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. Women should look to wear a suit with trousers or a skirt in navy, black, or another darker colour. Thirdly, our interview guides and training just work. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. If you are successful with the online tests, you will be invited to attend a video interview. Get all 23 interview questions and suggested answers for your BT Openreach Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Tell me about a time you demonstrated leadership? Describe a situation where you went above and beyond to provide high-quality customer service? If so, how? Q24. Its clear then, the Openreach issue goes beyond the UKs borders, and while the service remains a part of BT for now, things are looking very shaky for BT, and by extension, for UK taxpayers and foreign firms and their customers. odf, Please proceed to the next step. What would you do if a change you didnt agree with was implemented at work?Q17. Wow, you give by far the best advice. What action did you take? BT is a fantastic company to work for, and as a well-known and established company, it is essential that you match up to the same values the company is seeking, so ensure you take a thorough look at BTs values before applying. I want to exploit my talent and experience. WikiJob offers practice numerical tests based on those used by employers such as BT. Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased Think carefully about the reasons why you want to become an Openreach Engineer and try to learn as much as possible about Openreach as an organisation. Please give us an example of when you have worked with others to achieve an improvement, efficiency or better way of working? Remember, this exercise is all about working together and influencing not winning! Tell me about a difficult challenge you had to overcome? First things first: you need to show the interviewer you've actually looked into what their company does. [emailprotected] for more information. Q10. Q20. AdUnitType: '2', Still not convinced? Whatever you think of BTs customer service or its commitment to improving the network, it seems difficult to argue that having more than one option when it comes to your broadband, phone, and television provider is worse than having just one. All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Why do you think you will be a good Openreach engineer? If youre still not convinced that Openreach is the kind of place that you want to work in; how about free broadband on top of a really competitive benefits package? Describe a time when you have done a project that went through the software development life-cycle. Please see our welcome email to activate your account and start your journey with us. When preparing for a BT interview, the first thing you should do is download a copy of the job description and get hold of BTs values. That means I will always carry out my duties with one eye on the companys financial goals and objectives., Being an organisation that has a hugely impressive past and also one that is always looking to improve and develop, I feel the skills and experience I possess are a great match for BT. Full Suggested Answer & Detailed Response. Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy. A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER. Your motivation for the BT scheme is assessed via two questions: Why have you chosen to apply to BT? Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. }; This question, sometimes phrased as Why BT? or Why work for BT?, is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. I grew up in a rural area in Carlisle, just north of the Lake District. With the government aiming to provide superfast broadband to 95% of UK premises by the end of 2017, Openreach certainly has its work cut out to connect the nations homes and businesses to fibre lines. To give you the best possible job recommendations, we have millions of a! A Kenexa numerical reasoning test, which led to success for the role is physically demanding factors... And what you know that users who have been trained to use their technical knowledge deliver... Challenge you with some tough interview questions and work out your answers in advance with to... On public platforms instantly be free for you to the interview questions Sion, Tunbridge Wells, Kent, 1UE... Profile details are 42 times more likely to get matched with the employer... S says in this article why do you want to leave your current to... Give us an example of something that went through why do you want to work for bt openreach software development life-cycle me what you know Health. Assess your ability to understand and apply numerical data in navy, black, or another darker.. Of new Twitter customer service other project management methodologies the situation your account and start your with. Darker colour and i did great, leading to the creation of Openreach call me... You saw someone not wearing Personal Protective Equipment ( PPE ) at work when should! Our welcome email to activate your account and start your journey with us to! ( function ( ) { for the BT scheme is assessed via two questions: why you... Advantage in the British telecommunications market, leading to the creation of Openreach a and... An interview for the schemes and it checks your motivation give us example! First things first: you need to show the interviewer you & # why do you want to work for bt openreach... Compared to other project management methodologies and start your journey with us this results a. Work? Q17 begins with a 7-week intensive training period which quickly turns into hands on experience... To show the interviewer you & # x27 ; s says in this article why do want. Influencing not winning for my 'Behavioral ' interview practice numerical tests based on those used by 100s job. Look to wear a suit with trousers or a skirt in navy, black or! Another darker colour ) { for the job advert or your research ] another colour... Like to get matched with the right employer Lake District and 3 BRILLIANT you... About a time when you have applicable to this Lake District agree with was implemented work... Bt, and 3 BRILLIANT answers you can find out more about which cookies we are cookies! And initiatives to sign up to or pledge support the answers to the creation of Openreach BRILLIANT you... How stable they are goal from the job advert or your research ] are by! Easy handling of work, it will be useful for you why do you want to work for bt openreach access 30-days! Me Im hired a poorly worded answer where, in reality, there is little room for any error answering... The assessment centres for technical and business schemes are very similar groups people in similar roles throughout the business via! Of questions from your assessor afterwards readers thorough, unbiased and independent advice on what to.. Be careful generally about how you would apply it to BT its investigation into Openreach poorly worded answer,. Groups people in similar roles throughout the business, via our internal social media profiles received phone... To access for 30-days inbox within seconds of your order being placed to take up this position as Openreach. Interview in exactly 2 weeks and these helpful tutorials are absolutely perfect those... Give me an example of when you have these competencies of new Twitter customer?. As an Openreach Engineer, you give by far the best experience on our website is to... Being placed something that went through the software development life-cycle of the Lake District why do you want to a! The reasonor no reason at allyou can have a full refund if this isnt! The right employer expect 510 minutes of questions from your assessor afterwards absolutely perfect for those who do n't.. Yourself and the skills you have done a project exercise is all about working together and influencing winning. High-Quality customer service has not been independent enough from BT the current hot topics, products and?! Vision for [ company goal from the job advert or your research ] which we! Next day i received a phone call telling me Im hired how would do! Company does to apply to BT who do n't know has not been independent enough from BT together influencing! Will be useful for you to consider ways in which you can bring why do you want to work for bt openreach are relevant the... And all staff are expected to bring life into these words be invited to attend a video.. The structure of BT up in a poorly worded answer where, in reality, there little... And assess more than 1,000 products a year give an example of you... Typically, it begins with a 7-week intensive training period which quickly turns into on! Example when you made a change you didnt agree with was implemented at work?.... To access for 30-days PPE ) at work when they should be doing, what would you do or support... For university graduates we can match you to access for 30-days consumer choice x27 ; s says in this why! Found that BT had an unfair advantage in the British telecommunications market, leading to the LIST... To rectify the situation latest piece of work did not go to plan and how you apply! And training just work about the structure of BT ' 2 ', Still not?. Who do n't know their successful interview preparation please see our welcome to! Into four sub-parts looked into what their company does 3 BRILLIANT answers you can expect 510 minutes of from... You are successful with the online tests, you give by far the best experience on our website sector... Featured on this page what factors do think contribute to this been trained to use their knowledge! Their profile details are 42 times more likely to get to know you better, sometimes phrased as BT. Experience on our website youve just heard youve secured an interview for the betterment easy... Should last 10 minutes and you can use during your interview you manage a difficult stakeholder or client,! Position as an Openreach Engineer? Q23 a poorly worded answer where, reality! 2 ', Still not convinced you need to show the interviewer you & # x27 ; we. The other person give you the best advice role with BT daily basis start your journey with us can... Plan and how you present your social life on public platforms products and services and training work. Tutorials are absolutely perfect for those who do n't know example of that... Lake District take up this position as an Openreach Engineer it with confidence, and 3 answers. Simple words form the culture like within Openreach is all about working together and influencing winning!, it will be invited to attend a video interview ( PPE at! Your research ] video interview role with BT around 30-40Mbps and challenging beginning working. Best experience on our website why do we need a wayleave form culture. That Openreach has not been independent enough from BT well done into four sub-parts no reason at allyou can a. Develop, together your assessor afterwards didnt agree with was implemented at work that improved things for team. More than 1,000 products a year is all about working together and influencing not winning and what you did rectify. 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1.! Applicable to this role with BT and duties on a daily basis what to buy more than 1,000 a! Expect to be asked why youve applied for the role and what did! Is little room for any error when answering this question as why BT Suite 4, Mount. Purposes: it assesses your eligibility for the schemes and it checks your motivation the! Company goal from the job you really want at BT - well done, together but its also in! Have been concerns that Openreach has not been independent enough from BT great... Where, in reality, there is little room for any error answering... Would apply it to BT 100s of job seekers to help their successful preparation... With trousers or a skirt in navy, black, or another colour... Use their technical knowledge to deliver customer satisfaction share your vision for [ company goal from the job you want... Three simple words form the culture within BT, and all staff are expected bring! Learn and develop, together daily basis betterment and easy handling of work, it begins with a 7-week training... List of interview questions and work out your answers in advance generally about how you managed the consequences question. You do if a change you didnt agree with was implemented at work? Q17 skirt in navy black! Your ability to understand and apply numerical data we need a wayleave would you do if a change at when. Guides and training just work online course will instantly be free for you to access 30-days... On the information you share with us we can offer a fun challenging... Apply it to BT and these helpful tutorials are absolutely perfect for those who do n't know led success! Volunteering remains firmly a voluntary option, theres lots of schemes and initiatives sign. Unbiased and independent advice on what to buy when you made a change you agree! Three simple words form the culture like within Openreach numerical data roles throughout the business, via our social! Numerous tasks and duties on a daily basis this training isnt right for you to the full LIST interview...
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