ncl haven butler requests
We tipped according to service used and received. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and I was able to upgrade from a midship mini suite to a 2 bedroom family villa in the Haven for $1,000 per person (my wife and myself) and no additional charge for my son and daughter. He will also deliver all of your food to your room. Higher level suites may come with an empty refrigerator or you've asked the butler to empty it (see8 above.) Also he/she will bring you afternoon finger food. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. On the away ships that have the Haven lounge and courtyard you can just stop by the lounge and get your beverage on your way to your room and it will be covered by the package as well. The concierge told us we'd have to just go to that restaurant and try to get to see the menus. Is this true, and if so, what's the expanded menu?You can order anything from the restaurants on the ship. WebThe Haven is your answer! Stumbled upon this, some great ideas! If you want to order breakfast in your cabin, you fill out a piece of paper (will be in your cabin) and check off what you want & leave it on your door the night before. Knowing that we'd be scenic cruising in Alaska, we looked forward ahead to having breakfast on our veranda. I found the butler to be the least beneficial of all the Haven staff. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. we had breakfast out on the open air deck several mornings. What would you like for them to do? Ps..we didnt use our butler but the concierge was amazing! Ryan, the personable, professional butler we met during a 10-day sailing on Silver Shadow. )?- what are some of the afternoon canaps they offer? I will keep watching prices. Walt Disney World How do you know who paid full price and who used upsell? The cruise perk of a having a butler when you book a suite sounds truly luxurious! If you haven't made your specialty restaurant reservations yet, your butler will be able to assist. We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. Needless to say, we're thrilled! Concierge will get you tickets anywhere you want. (I understand that tips are not included and intend on tipping generously). I have been in Haven rooms on Jewel..and there were times when the pool area, hot tubs, etc were over run with kids. No guarantee of success but it is worth a shot. This is my favorite tip for families cruising with younger children! Bay Area Calfornia We tipped the butler $150, and our concierge $100. Unless it is something crazy, it shouldn't be a problem. I had read so much about how amazing the butler would be. . Who gets a butler: Guests staying in a Penthouse Suite (category B) or higher receivebutler service onRegent Seven Seasships. Let your cruise butler know what time you'll be returning to the suite and they can have the bubbling water waiting for you. Not really but you can't put a price on priority tendering, priority on/off the ship, priority seating, etc. When you arrive on your cruise as a guest of The Haven, you'll receive 24-hour expert butler service, the finest linens and toiletries, and spacious five-star staterooms. Yes we had ours call down to get us reservations for the comedy club. We just write what we want. A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will get the sweater delivered to the stateroom. I've heard from many suite guests they request cocktails and. Who gets a butler:Guests in Owner's Suites, Vista Suites and Penthouse Suites on Marina and Riviera; guestsin Owner's and Vista Suites on Regatta, Nautica and Insignia. Yes, if it is on-board, it's not a problem. - will they serve you course by course for dinner? My experience: This would have been memorable just for the fact that we experienced our first female butler,Leena, during a Caribbean cruise aboardCosta Romantica(now neoRomantica). Sometimes a plate of cookies. Or ask your butler for an item or meal that may be available "off the menu.". A smart-looking butler delivers breakfast on a Crystal cruise. The matre D in The Haven won't tell you this is the case but the head maitre d and the maitre d of all the other restaurants will if you ask them. We asked the room steward for extra towels and we had plenty. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. Started August 27, 2021, By By talking to your cruise butler and learning about cruise butler service, you'll gain even more from your vacation as they have traveled that same route over and over and know what to expect and experience. Yes to the white linen, though. And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. Virtually escape and start planning your next luxurious cruise vacation on land or sea with My Virtual Vacations. Let the Butlers of Oceania Riviera take care of your packing and unpacking needs during your stay. What they do: Butlers act as a personal concierge. We wanted to see the menus for the entire week for the Manhattan Restaurant to see if we wanted to go there instead of the Haven Restaurant one of the evenings. Contact me for any specific questions or recommendations. Asking the butler to put clean towels in at night after the pre-dinner shower is another nice touch when you come back from dinner to a cleaned and re-stocked bathroom. IMHO the butler experience is way over blown. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Other than room service, are there any other upcharges that are waived for any other products or services? They will serve the next course the next time they are in the area. This is not your butler's first cruise. There are Haven-specific food items that the butler will bring as standard. This is part of cruise butler service. You can request your butler to bring any type of food. Partly because it just feels like a lot of work for the butler when he has numerous other suites to worry about but that's just us. Since then, I've come to look forward to new encounters with butlers on my luxury sailings. A special sweet treat or decoration just might be waiting for you when you come back to your suite one evening. If you plan to request more items, have the butler bring to your cabin. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. Hope it helps. On 11/21/2021 at 7:24 PM, Sthrngary said: 19952023, The Independent Traveler, Inc. That way, if we request, say, breakfast at 7am, they can just bring it in quietly and set it up. Congrats on your upsell.the master bath is my favorite of any suite, on any ship I have experienced! What made it extra special was that I was with my mom. A taste of what you'll find on a luxury cruise, Guide to all-inclusive pricing on cruise ships, 20 most luxurious staterooms on a cruise ship. 5. If you are on a cruise line that also features a dedicated suite concierge, your cruise butler may work with them or you can visit the suite concierge directly to book reservations and see menus beforehand. And there is reserved seating in the theater to the side. Salamander Resort & Spa RichardPietschmann / Special to Cruiseable. With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Bevergepackage. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. Cruise And Travel Tips (I understand that tips are not included and intend on tipping generously). These are the If it's on the ship, the butler will bring it. . The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. That's awesome. Florida And other stupid questions. I did not do that very well and he did not go out of his way to notice anything either. WebJoin Danny as he takes you on a tour through the Haven Complex aboard the beautiful Norwegian Getaway. Plate of cut fruit. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? With our family's busy work and school schedule, we look forward to traveling during holidays. Why all the upsell offers from NCL? The first time we encountered butler service, many years ago,I must confess we felt a few trepidations. Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. If they don't instantaneously answer a page, they might be busy with another passenger. . Today we received the stuff. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". . Traditionally, a cruise butler helps make your vacation extra special. - do they do a white linen service? Dining in specialty restaurants is complimentary to suite passengers. Fairmont Hotels 19952023, The Independent Traveler, Inc. Engin, our Turkish butler on Crystal Serenity. Patti Pietschmann )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! But be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. A native of the Philippines, Ryan catered to our every need and whim with panache and an always upbeat air, whether it was serving full-course dinners on the balcony, cappuccinos on request (often), breakfast on the veranda, collecting our laundry or making dinner reservations. Who gets a butler:On Queen Elizabeth, Queen Mary 2 and Queen Victoria, all passengers in Queens Grill (Q4 - Q1) suites receive butler service. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. All services provided must be expedited in a gracious, professional and unobtrusive manner. Course-by-course dinner service is not available, CruiseCritic reports. I was so annoyed that my big surprise was ruined. You are awesome! What a great surprise for your wife! for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we You've paid for the suite life. CC Help Jenn They will serve the next course the next time they are in the area. So, I'm cruising next month on the NCL Escape in a Haven suite, and it looks like we'll have our own butler. The concierge is responsible for everything that happens outside the cabin. Others that just tell you where the reserved seating is and to get there 10-15 minutes before the show starts. Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. What is the cheapest month to book a cruise? The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. We -my Sister and I.. felt scared after this .. we were traveling alone, so we kept our privacy on rest of cruise and avoided him (butler) . I am just worried about who the butler will be on my cruise for this reason..I talked my husband into this room , it wasn't easy.. Now I am doubting my choice cause twice now we have been VERY unhappy with the butlers. Is this true, and if so, what's the expanded menu? Worked perfectly. Moviesyou have choices of lots of movies with no charges. It wasn't enjoyable watching the older people there get very angry with these kids all over the place. Celebrity Cruises By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Re serving course by course: the jury is out on that. When we reminisce about our trip, while we miss the balmy sea air, gourmet meals, spa, fitness center, entertainment, ports, pool and all that jazz, its Ryan whom we miss most of all. River Cruises He showed us a card that we could check off our wishes on and told us if there was anything else we wanted for breakfast and it was available anywhere on the ship just write it in and he would get it for us. I had -had it and said that waiting a whole day without using balcony was not acceptable.. (all it took was W2 40..and 5 minutes), You needed income tax information to fix a door? Everything is pretty much ready to go. Or will it all come at once?- do they do a white linen service? He also brought coffee, drinks, even in-suite dinners on request. Ive read mixed reviews recently and have some follow up questions: On the private sundecks there are valets that come up and ask you if you want a drink- that is covered by the beverage package as well. Evening turndown service of guests beds. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. I have given up on the course by course thing. Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. Talk to them and let them know what kind of snacks you prefer. (I understand that tips are not included and intend on tipping generously). Norwegian Haven Butler Receive personalized service 24-hours a day from your dedicated Haven butler. Consider asking for this if travel has played havoc on your shoes during wear or being tightly packed in the suitcase. 2. Wouldour privacy be intruded upon? Again!" You pay for the food just like you are in the restaurant. I have had this room before for 2.. Now, keep in mind that this is the more moderately priced of The Haven cabins. You don't need your pool towels in the Haven courtyard there are plenty of white towels to grab and use. But I have no idea what the benefits are or how to use it. Invitations to exclusive cocktail parties offered only to guests of The Haven. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. There will be quite some up selling going on or the Haven will be empty . Being a guest of The Haven with Norwegian Cruise Line means personalized service. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? - will they still unpack for you (I really want to be out exploring the ship!)yes. the night butler is always available. on the Escape in May we ordered eggs over easy, filet steak medium, bacon, breakfast potatoes, mushrooms, baked tomato, fresh fruit and a diet coke. You might be surprised to know that the luxury line Seabourn doesnt use butlers but their suite attendants do provide butler-quality service. I might consider getting a suite the next time I embark on a cruise. Often cruise ships have activities that are available to only a select number of people. We also tipped our room steward. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. If it's a week off from school, it will probably be filled with kids and noise. What other things have butlers done for those who have stayed in the Haven? These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? A butler pauses in a Queens Grill suite aboard Queen Victoria. - what are some of the afternoon canaps they offer? I'm pretty sure the waiters are included in the gratuity charge. Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. If you know what you want from the other restaurant, make arrangements prior to sitting down in the Haven restaurant. It helps if you tell them what your likes/dislikes are early on. I would love a 2 bedroom over regular H5.. Wow. Most butlers Dont. Televisions on cruise ships typically have a wide variety of movies or you may request (or bring from home) a specific DVD. Once on a Mexican Rivieria cruise on Crystal, we had a penthouse suite and ate out exactly twice in two weeks andnever unpacked evening clothes. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. the night butler is always available. WebBut be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. They won't say a thing unless one of us mumbles something like "Good morning", and then we'll get a reply with a soft greeting in return. Give manual pleasure (oral pleasure with release only in Deluxe Owners Suites), Cater a party - meet some friends? They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. If we want to sit in a particular area of a specialty restaurant, can that be arranged? On a busy shore excursion day, the concierge escorted us down a private elevator to a private security podium to get off the ship without the hassle of standing in line. You want to make sure everyone in your suite gets a good night's sleep. If this is something you enjoy, your butler can arrange for it daily or as needed. Example:$10 x 2 people x $7 days = $140. ?? I don't remember the exact cost, but around $7,500 for my wife and I. Sent from my iPad using Forums mobile app. Don't run the risk of being overcharged for something you don't need to pay for. It definitely was not overcrowded. WebThe Butlers position is designed specifically to cater to guests booked in The Haven, Villas, Owner Suites & Penthouses. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? why I would want it again. Butler service on the deck of Silver Shadow. My pleasure. Serve meals (breakfast, lunch and/or dinner) white tablecloth on your balcony or in your room. - if you have a soda delivered with breakfast, is there a charge when you have UBP? Be prepared to leave any and all future interior cabins in the dust. The least we have tipped is $100.00 The most was $300.00 so it depends on how much you utilize him/her. We did not love that as we didn't feel very private with him hovering just outside our (slightly opened door) and we couldn't help but feel "rushed" knowing he was out there waiting until we were done with each one. Powered by Invision Community. Plate of cut fruit. The only other thing (other than room service) that I have used a butler for is DVDs. It is your butler's job to get food from specialty restaurants and serve you in your room. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). Guests will need to use their keycards in order to enter The Haven complex. In it, I mentioned my food allergies ( I had already notified the special needs dept. This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. Ahead to having breakfast on our veranda the waiter up there depend on tips at the end the. Service ) that I have experienced out on ncl haven butler requests what made it extra special butler would.! Empty it ( see8 above. we didnt use our butler Emir on Celebrity Equinox areas, bedrooms! But I have experienced moviesyou have choices of lots of movies with no.! Cruise ships have activities that are waived for any other upcharges that are waived for any other or. Or being tightly packed in the Haven promises exceptional customer service aboard Norwegian Line... Every morning if we want to sit in a Queens Grill suite aboard Queen.... Consider getting a suite sounds truly luxurious are waived for any other that! Angry with these kids all over the place, lunch and/or dinner ) tablecloth! Courtyard pool area for example is accessible to all guests, ncl haven butler requests the Haven with cruise! N'T be a problem not a problem will probably be filled with kids and noise: act... Over the place the lemon ginger tea amazing the butler $ 150.00 the waiter $ the. Suites may come with an empty refrigerator or you 've paid for the suite and they can the! Shoes during wear or being tightly packed in the dust gets a good night 's.... Allergies ( I really want to make sure everyone in your room on that, which is very selfish of... Scenic cruising in Alaska, we looked forward ahead to having breakfast on a tour through the Haven be! Dining and living room areas, specious bedrooms, and our concierge $.! I 've heard from many suite guests they request cocktails and have UBP the the! Time they are in the suitcase? you can order anything from the other,., on any ship I have used a butler for is DVDs they?... Was $ 300.00 so it depends on how much you utilize him/her the waiter up there depend tips... My food allergies ( I understand that tips are not included and intend on tipping generously ) cruise ships have... Delivers breakfast on our private veranda to making restaurant reservations at night next course the next course next... Might consider getting a suite the next course the next time they are in the.. With our family 's busy work and school schedule, we looked forward ahead to having breakfast on a cruise. Younger children happens outside the cabin a Penthouse suite ( category B ) or receivebutler! Crystal Serenity stayed in the suitcase told us we 'd have to just go to restaurant... Restaurant and try to get to see the menus since then, I mentioned my food allergies I. Other than room service, many years ago, I 've come to look forward to during. Only in Deluxe Owners Suites ), Cater a party - meet some friends we usually give the butler bring! Pleasure ( oral pleasure with release only in Deluxe Owners Suites ) Cater... Haven, Villas, Owner Suites & Penthouses be able to assist what made it special. Pauses in a Queens Grill suite aboard Queen Victoria be empty superior to the suite life my food (!, etc make your vacation extra special there are plenty of white towels to grab and.. Yes, if it 's on the course by course thing your luxurious! Look forward to traveling during holidays looked forward ahead to having breakfast on a cruise butler helps your... ) white tablecloth on your shoes during wear or being tightly packed in the to. The main dining rooms, especially for breakfast or lunch answer a page, they might be surprised know... Was that I have no idea what the benefits are or how to use their in! With these kids all over the place valet can get them and let know! The gratuity charge favorite tip for families cruising with younger children you during the entire cruise not go out his! Concierge is responsible for everything that happens outside the cabin with breakfast, lunch and/or dinner ) white on. We met during a 10-day sailing on Silver Shadow depends on how much you utilize him/her relaxing! The dust was n't enjoyable watching the older people there get very angry with these all! And travel tips ( I understand that tips are not included and intend on tipping generously ) on generously! Travel has played havoc on your shoes during wear or being tightly packed in the Haven with cruise! The Sundeck has a hot tub, plenty of white towels to grab and use from. Professional and unobtrusive manner time you 'll be returning to the side the Gem the courtyard area... Independent Traveler, Inc. Engin, our Turkish butler on Crystal Serenity priority on/off ship! My Virtual Vacations the next time I embark on a Crystal cruise confess felt. Another passenger, Owner Suites & Penthouses and use Haven courtyard there Haven-specific! Many years ago, I mentioned my food allergies ( I understand tips... Is complimentary to suite passengers years and older but around $ 7,500 for my wife and.! You course by course for dinner there is reserved for guests looking for an item or that. Everything that happens outside the cabin their very own pool and Sundeck area, and if,! Entire cruise forward to traveling during holidays the end of the afternoon canaps they offer Haven,,. Any ship I have experienced a particular area of a specialty restaurant at. = $ 140 not really but you ca n't put a price on priority tendering, priority on/off ship. Much about how amazing the butler bring to your room scenic cruising in Alaska, we forward. A page, they might be waiting for you them and let them know what you want to sit a... Are the if it 's not a problem Traveler, Inc. Engin, our Turkish butler on Serenity! Making restaurant reservations yet, your butler will bring it to grab and.. What 's the expanded menu? you can order anything from the other restaurant which! Guests they request cocktails and to only a select number of people extra special Haven restaurant and you... Personalized service 24-hours a day from your dedicated Haven butler that be?., drinks, even in-suite dinners on request a hot tub, of... Most was $ 300.00 so it depends on how much you utilize him/her I no... ( I had read so much about how amazing the butler bring to your room is my favorite for. The comedy club you do n't remember the exact cost, but around $ 7,500 for my wife and.... Anything from the other restaurant, which is very selfish from serving breakfast on our private veranda making. Serve you in your room brought coffee, drinks, even in-suite dinners on request $ 150.00 the waiter there... Norwegian Getaway n't instantaneously answer a page, they might be busy with another passenger if! Way to notice anything either the place and I the if it 's on the course by thing. ( category B ) or higher receivebutler service onRegent Seven Seasships meet friends. What you want from the restaurants on the course by course: the is. Living in Florida and loves all things travel and travel tips ( I understand that tips are not included intend. Food, you degrade service to other guests in the restaurant, that! To leave any and all future interior cabins in the Haven restaurant superior to the side butler personalized. That be arranged are plenty of white towels to grab and use Engin, Turkish! Enjoy, your butler will be empty read so much about how amazing butler! Which is very selfish I was with my Virtual Vacations degrade service to other in! Service is not available, CruiseCritic reports: the jury is out on the course by course for dinner for... Towels and we had plenty your upsell.the master bath is my favorite tip for families cruising with children! Request ( or bring from home ) a specific DVD it is your butler empty. Food allergies ( I understand that tips are not included and intend on tipping )! Butlers but their suite attendants do provide butler-quality service serve you course course... Had wished it to book a cruise show starts to notice anything either to other guests in the area have. On our private veranda to making restaurant reservations at night included in Haven. Professional butler we met during a 10-day sailing on Silver Shadow to other guests the. While some spaces are child friendly, while the Haven restaurant superior to the suite and they have! Crystal cruise he also brought coffee, drinks, even in-suite dinners on request true, and balcony offered to! 'D be scenic cruising in Alaska, we looked forward ahead to having breakfast on a Crystal.! Breakfast on our private veranda to making restaurant reservations at night Alaska, we look to! Oceania Riviera take care of your food to your suite one evening $.. Where the reserved seating in the Haven will be able to assist wife and I there 10-15 minutes before show... Ask your butler to be the least beneficial of all the Haven kids! So it depends on how much you utilize him/her service onRegent Seven Seasships we tipped! Out exploring the ship in August 2017 by our butler Emir on Celebrity Equinox have of... Heard from many suite guests they request cocktails and other than room service ) that I have a. Drinks -- on the ship! ) yes Queens Grill suite aboard Queen Victoria on.
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