argos card unable to process payment
Persistent Debt is where a customer has paid more in interest, fees and charges in an 18 month period, than they have towards paying for the item they originally bought. Bought a Nintendo Switch with Mario Kart included as a present for my son. @Argos_Online your customer service is shocking, I cant get hold of anyone, my Washing should be out for delivery today but have had no confirmation over two weeks with out no washing machine payed on my Argos card ref 1033 350 its Hoover can someone HELP, @ArgosHelpers How do you rate Argos over the past 3 months? If you can't remember it press FORGOTTEN YOUR LOGIN ID below. @ArgosHelpers I have an Argos gift card, I use them to buy anything I want online, it says that on the card, and have been using them for years, so you don't know what you are talking about, notify them Argos gift cards are not working. How do I report a bereavement? The checkout and payment process doesn't work for anyone and gives back an error. By letting us know early about a change in your circumstances, such as unemployment or health issues which may affect your ability to make repayments, we can try to help you manage your account. Further proof that Argos has no customer service at all!! BORDER-COLLAPSE: collapse; BORDER-SPACING: 0; MARGIN: 0px auto Please note - The account won't close until the balance is completely cleared. If you've received a letter from us about this issue, then your account meets that definition and you need to consider taking action by increasing your monthly payments. Did you know that if you purchase an @Argos_Online item in store and theres a fault, Argos customer service claim they cant help with the return and expect you to repackage that item and go down to their store with it in a box. The Financial Ombudsman Service exists to help resolve complaints and disputes as an impartial adjudicator, within the existing law. If you've forgotten your login details and you enter any account verification details incorrectly when we ask for them, your account will be locked for 4 hours. NOTE: These are your login details for this website, NOT argos.co.uk. We add this amount to your required Minimum Payment for the next 3 months (i.e. If you've only recently opened your account then it's possible you may not have a statement yet. Does the Card cost anything? OP - I don't have an answer to your issue but I do use Chrome as well and believe the browser sometimes has issues with cookies/caches/etc and when I have to gain access to something when you have to enter details for, i.e. @ArgosHelpers Can I use my Argos Card to purchase gift cards in store? If you've received an error message after texting us you can try again by sending us a new text message. If you make only the Minimum Payment each month it'll take you longer and cost you more to clear your balance so feel free to repay as much as you want to in addition to your Minimum Payment Direct Debit. Product not as advertised. This would mean you will pay no interest at all. Thanks, Meg. Will I need my login details to make purchases or manage my account over the phone? If you wish to make a complaint you can do so by making contact through any of the channels listed here: We hope to resolve issues as soon as were informed. If your Buy Now, Pay Later plans are not paid off at the end of the period, the outstanding balance of the plan and the interest will be added to your Normal Credit balance. @Philip37937 Been reaching out for support for 3 days with no response! @ArgosHelpers is there anyone working at Argos as they are not replying to messages I have left regarding dangerous cooker I purchased from them. What happens if I spend more? @Argos_Online Thank you for your help. I will try again in a few hours. I've forgotten my details. Payment methods Payment types Gift cards Voucher codes Argos Card Aftercare Product care Product support Product information Advice & inspiration Product reviews Other Argos sites Argoscareers.com Argos.ie Argos Spares Pet Insurance About us Argos for Business Press enquiries Nectar at Argos Use the last 18 digits of your Argos Card number (the long number across your Card) as your reference - i.e. How Deferred Interest is included as part of your Minimum Payment? If you've checked those and you're still having a problem, the error could be related to new authentication processes~ that all UK banks are putting in place. @ArgosHelpers I'm sorry Jack. If you only make the minimum payment each month, just before your payment date it'll take you 14 years and 8 months to pay off your balance. If you're still concerned about being able to repay your Normal Credit balance, give us a call on 03456 400 700 and we can discuss the options available to you. A registered charity that offers free and impartial advice, their service is totally confidential and supports anyone who needs advice and guidance to help them take control of their finances. By leaving the contractual minimum payment unchanged, it gives you the flexibility to pay more when you can. Cleared cookies, cache and tried on different devices and browsers. Now mid Saturday morning and no idea when it's being delivered. Stopped using card ages ago and guess what you can't even access the app when you have a new phone. Argos Pet Insurance they refuse to talk to the Vet involved. Payments can sometimes take up to 5 working days to show on your account depending how you make the payment (see here for more info). My advice don't get it. Thats the problem. @Haddy51 - Caity. If youd like to join in, please sign in or register. website Can I register again? @DuckySlime_ @punkwaste @JayDubcity16 But in my honest opinion that store looks like it closed down cause they are just on their own with nothing else around them, store looks abandoned, Argos isnt normally a store to go to for video games either so ??. If none of the above helps and you're still having problems logging in or registering then call Argos Card Services on 03456 400 700 . @BLUE_BLOOD_CFC If you are still not able to place an order using the Argos gift card, come back to us tomorrow and we will report it, if there is no website issue for payment with gift card but it is not working for you. Must be getting hammered with the sales being on, as trying to place an order, and when it comes to selecting the delivery day, i can't select any of the ones that are available, when i try to click on them, nothing happens, and sometimes, after i click on delivery, instead of getting the page to select the day/time you want, i just get a white page access denied message. @ArgosHelpers had many live chats / phone calls order 6561184594 as not received Spotify code four months free. I'm worried about being able to afford my repayments. How do I make a payment? @Argos_Online Is there anyone who works for Argos that has authority to resolve an issue? We want to help you, so please contact us on 0345 601 0798 if you want to talk about Persistent Debt. how often do marine reserves get deployed . Please be aware that there are also many similar debt management businesses that will charge you for their services. I was earning this working at Argos whilst at college. Of course. Verified By Visa / MasterCard SecureCode are both operated by debit card issuers. Why do you need my contact details? @Argos_Online @MicrosoftUK FIFA download bought as a gift. @ChristineShawy4 Please try again later or visit an argos store if the item is needed urgently. If your query isn't too urgent you can also log into myargoscard.co.uk to send us a secure message. Is this amount of delay usual? It's also a choice you need to make, to increase your payments and resolve this situation or not. I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. Today, I took a Coffee Machine back to Argos, Dover to have a refund as I didnt think that the milker was working properly. What should I do to ensure I don't pay more interest than I need to? The stores in question are in Central Scotland. Customer service pitiful. This error most likely means your bank or credit card provider declined the transaction. What does this mean? @missnolikey Why does the letter say I am? How do I close my account? So Visa Debit, MasterCard Debit and Maestro are accepted methods of payment but AmEx and MasterCard or Visa Credit are not. If you want to change the bank account that your Direct Debit comes from you must be the account holder and the only person required to authorise payments from the account. @ArgosHelpers I ordered something to be collected last week and the store had broken down on both Wednesday and Thursday when I was working in the area, I need to collect my order which Argos have 200 of my money for and am not driving for 6 hours if its still now working! The more you pay off and the earlier you do it, the less Deferred Interest may be payable. On your website and on your app. You can still use all of the Buy Now, Pay Later plans to help you spread the cost of your purchases. Up to 1% of orders experience technical problems (a lot of orders!) Just make sure that you repay at least the minimum payment each month and try to get the Normal Credit balance repaid as quickly as you can if you want to reduce the amount of interest you'll be charged. Please note, if you choose to spread the cost when your BNPL plan ends, Deferred Interest will be charged on your remaining balance, backdated to the date of purchase. These services are offered by Visa and MasterCard, in association with the bank that has issued your credit / debit card. Anyone else have any issues trying to get anyone at @argos to listen and help you out? Fill out all the required information (Name . Your APR is displayed on your latest statement. What happens if I am unable to increase my payments? Usually things get back to normal quickly but sometimes the situation can get worse and positive action is required - the remedies are often simple. @esiotrot54 We are currently experiencing a few issues with the website. The Financial Conduct Authority have rules which mean that we need to help you to take action to move your account out of Persistent Debt. We'll ask for some details about the plan which will help us find it if you have a few plans, so we might ask for the Plan Ref and the balance or the Purchase Date and the Balance. If you're struggling to pay your bills, there are many organisations and charities who can provide you with useful information, unbiased advice and support when dealing with debt. No goods and no contact from Argos. @ArgosHelpers Hi. Think its something my end stopping the delivery date selection, or their end, but i got it sorted, just went to the store, was hardly anybody about, so only took about 5 minutes. What's Verified by Visa and MasterCard SecureCode? @carohyde We'll only take your Minimum Payment each month, while Buy Now Pay Later plans will never have a Minimum Payment. If you make only the minimum payment each month, it will take you longer and cost you more to clear your balance. Ta ta. argos card unable to process payment. It's aimed at protecting your details when shopping online by ensuring your card is not being used by someone else. No goods and no contact from Argos. No interest is charged if you pay in full before the end of the Pay Later period and keep your account up to date. @itvMLshow Have you considered asking @Argos_Online about their 'stuck' orders. You'll need to send us one of the following documents (or a copy of the document) with a covering letter that includes your account number and address: Send your documents to: Argos Financial Services, PO Box 211, Park Mill, Huddersfield, HD8 1FA. - View your statements and cut down on paper. It is common for some problems to be reported throughout the day. Customer services not a pleasant experience, they don't even listen or can't be bothered to listen why you can't change any details. The interest on any remaining balance is backdated to the date of purchase, and the rate applied to this Deferred Interest will depend on your Buy Now, Pay Later plan start and end date: What are my options if I don't want the interest rate on my account to increase? SO NO SOFA AND NO CONTACT AND NO COMPENSATION NO APOLOGY NO MORALS AT ALL Anyone else had issues with @argos ? No, you need to let us know that you want to do this via text message or by calling our dedicated helpline. @Argos_Online @PayPal Ive had a fraudulent purchase go through, PayPal says speak to Argos, Argos chat service doesnt cover fraud and telephone lines cut off. How do I contact you? 30), Divide this by the number of months that your Plan ran for (e.g. Don't forget to talk to us: If you have a letter or email from us asking you to get in touch to confirm an option to us, or if you need to talk to us about your situation, call us as soon as possible on 0345 601 0798. Been trying all day to make a purchase with an Argos card and nothing processes. Make payments without moving from your couch or check your statements while you're out and about. I set up a Direct Debit a while ago but it's not taking payments for some reason. @_johndunne @ArgosHelpers everytime I try and check out on Argos it says url broken? How will I know if my Argos Card account is in Persistent Debt? @Booseyes @BLUE_BLOOD_CFC If there is a website issue with regards to customer not being able to pay with their Argos gift card, the website team would be and are aware of it. Just remember to keep your software up-to-date - check your browser for updates, make sure your device OS (operating system) is updated. @ArgosHelpers everytime I try and check out on Argos it says url broken? @ArgosHelpers Im trying to make a payment on my Argos card in the app but its not working. Shocking day with them yesterday! Can I change my Direct Debit from Minimum Payment to Full Statement Balance or a Fixed Amount in the future if I need to? Once you've had a look and resolved the issue we'll turn paper statements off again. Why am I being told that my details can't be found when I'm trying to register? If you repay your Buy Now, Pay Later plan balance in full before the end date, you won't be charged any interest. Ordered an expensive camera on Tuesday morning and stayed in all day to receive it on Friday. Anyone know if Argos have to give me a replacement straight away for my broken Xbox if I bought 3 months ago. Here's some information which may come in handy if you're unsure about how to do something on myargoscard.co.uk. Is anyone else having issues with Argos??? You should also cancel this with your bank. This website will work on all commonly used browsers - Chrome, Microsoft Edge, Safari, Firefox - and on most devices (PCs, iMacs and Macbooks, iPhones, iPads, Android phone and Android tablets, Amazon Fire tablets). Whenever you ask for a new credit limit (either an increase or decrease) we look at a number of things before we can change it. .tg TD { @argos awful awful service yet again no phone call now having to wait for incident management. The Deferred Interest charges will be requested as part of your Minimum Payment, but not all in one go. Basically the website is useless and not fit for purpose, how the company can still be, BKW I'm glad it weren't just me, I won't use Argos online anymore, it still didn't work after xmas, always been a slow buggy website. The points are still not showing on my linked Nectar card. Once we have received your completed form we will add the details to your account which will allow the person you have nominated to access, change and manage your account in full. I've usually got round it by using another browser or removing cookies/cache/etc in Chrome. Email: complaint.info@financial-ombudsman.org.uk. It's critical that we have current contact details for you - occasionally we might need to tell you about critical changes to your account (updates to your terms and conditions, changes to APR etc) and if we don't have your details then we can't contact you. Kindest regards, Suzanne. I've recently changed my name. Of course! Did you know that if you purchase an @Argos_Online item in store and theres a fault, Argos customer service claim they cant help with the return and expect you to repackage that item and go down to their store with it in a box. You can change your Login ID later if you want to. Just log in and go to Change Login ID in the menu. If you decide not to pay off the plan by the end date, we'll move the remaining amount to your Normal Credit balance. You can't make payments to plans that haven't appeared on your statement yet - if you try to do that our system will automatically allocate your payment to the plan or plans which are likely to incur the most interest that month. Are you worried someone else is controlling your finances? We're suggesting you pay at least double your minimum payment each month but if you can't afford that, you should pay you minimum payment and as much more as you can each month. complaint.info@financial-ombudsman.org.uk. General enquiry. @walshie_writes Maybe, but my recent experiences of Argos were shocking. Unfortunately, this means you won't be able to spend on your card or take out any new Buy Now, Pay Later plans. If youd like to join in, please sign in or register being.! If I bought 3 months ago verified by Visa and MasterCard, in association with the website Argos! 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