aramex australia complaints
XL Express . First the automatic system asked me for tracking number (asked 3 times all up) and then gave me the same info as on the tracking search "unable to deliver" Then gave me three options, Track my parcel? It is a shame that HobbyKing should use this company. Similar opinion? Send parcel. Aramex Australia (Courier): 1.2 out of 5 stars from 721 genuine reviews on Australia's largest opinion site ProductReview.com.au. 19th came and their website was just showing that it had been sent on the 15th Jan. Got a confirmation on the 18th at midnight that my parcel had been delivered. Contact Aramex customer service. My shipment was not delivered and aramex mail in poland is not replaying so as their phone number. I rang yesterday to find out why it still wasnt updating on the tracker to show on board as I needed to take the goods down the coast with me for the long weekend. Got this same response 3 times, no contact all, until the package finally appeared on the 20th Jan. On the basis of past experience we normally tell suppliers not to use them, but recent one slipped through. 2021-01-08 09:46:22 Poor service and customer experience. ARAMEX - Let me assist you with some simple instructions for your couriers. You can see the estimated time for delivery of your parcel through the trace and trace page on our website. Went on Aramex chat. All your contact info directs problems to your chat system. Aramex claims it is held by custom, customs website shows shipment was released to Aramex on 11/22/2020. That you have to lodge a request via chat. I frequently send high volumes of parcels, can I sign up to myFastway? Parcel Connect. myFastway. After the delivery notice claimed they had delivered the package they confirmed that my parcel was sent to the wrong address. I frequently send high volumes of parcels, can I sign up to myFastway? How do I track parcels sent through Parcel Connect? In which locations do you operate? Biography. Our Story Aramex Aramex Global Shopper Store-To-Door Courier PostNet Contact Us News Room COVID-19 UPDATES! We are currently implementing new processes to better the service we provide. Must avoid using them at all costs, must also demand the seller to use Australia Post instead, even if I have to pay extra. Send parcel. Furthermore chatting to Aramex on the FB Page is of no help either. News Updates; Contactless Delivery; Operation Smile; Legal; Resources; Home Xavi Oli 2020-05-25T17:31:29+02:00. I won’t use them to send packages and I won’t shop at businesses that ship with them. Try now! Don't miss any Aramex tracking updates. See the latest status of your online orders in one place. See the Best Couriers in 2021 as rated by Australians on ProductReview.com.au. Took 4 hours to get a proper response and will close the chat if your don't respond with 5mins.So slow to deliver a parcel - 3 weeks and still waiting for something that should arrive 3-7 business days. Parcel Connect. Try now! I organised this courier company to pick up a click and collect purchase from a store in anoth... Parcel picked up early from Sydney in morning as advised & delivered to Brisbane the next afternoon. Will never shop with anyone that uses them again. They lost my original bachelors transcripts and not accepting that they lost upon requesting cancellation they just forgot my case regardless of my daily follow up. They don't seem to have any idea of basic geography. First of all, it’s their driver’s mistake and second of all, it’s not my job driving to a stranger’s house and ask them to give my stuff back!I always buy things without thinking which delivery company they use. Aramex recommends that you carefully review the privacy policy and all terms and conditions of Linked Sites that you visit. Sendle. Consignment stuck at customs. Parcel Connect. Skip to content. Please be advised we are currently experiencing delays in freight movements across Far North Queensland due to the severe weather. Become a franchisee. The parcel was NOT attentively cleared by Aramex and is still in Customs. How do you calculate your price? When will my parcel arrive? A parcel from Amazon was supposedly left in a secure place on Tues 19th Jan. No sign of it anywhere. Thanks for your review and have a lovely day. Local people, global opportunities. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. Aramex Australia. Australia Post issues and complaints Page. Biography. !! Parcel Connect. They left my parcel in a not secure location at my front door which is on the street. ETA was 19th January. Idiots. The next day i drove 45minutes from my home to the Aramex depot in Hume ACT. 0 stars hundred times! Send parcels. APG … Opaque delivery tracking, glacial delivery times and unresponsive customer service. 12 days after original complaint I finally received this message: HI Todd, Unfortunately there is no photos required to be taken on these LBX freight labels. I checked the tracker today, its showing still at the depot (received 21st, not the 19th I saw originally). No one to talk to. Thank you for your feedback! even telstra's filipino call centre agents rate 100 % better than the crap that passes for customer service that is " aramex " formerly fastway !!!! 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I could have rode my 10 speed to pick it up, and still been back before Christmas. Parcel Connect. Contact Us Support Request Submit Support Request; Make A Complaint Submit Complaint; Share Feedback Share Suggestions; For Lost Or Damaged Shipments Submit Claim Request; Developers Center. Even their postage tracking was useless. Find us. Overview Reviews 55 Jobs. CRAP SERVICE, Aramex: Fake SMS "cannot deliver because premises was closed". I told him I tried but I wasnt allowed. How long will it take for my parcel to be delivered? office. Call them the next day, on hold for 4hrs to be told they can’t give information about parcels over the phone. Joining Aramex. Goods arrived in the Sydney Depot at 4am, on the 19th Jan. What should I do if my parcel hasn't arrived? Absolutely appalling service. Product/Service. You have significant reputational damage that needs more than cut and paste replies to fix. They say” if there’s nowhere safe we’ll leave a card with instructions as to how to pick it up”. Expecting a parcel. Aramex Courier Delivery Service reviews: Complaint. Make sure you dont write a complaint that's valid ..they just wipe it. Never miss your Aramex delivery again. We have been waiting for our package for a month. Parcel has not left the "depot", They either dont deliver or take weeks to. Write a Review. Allied Express. How do I track my parcel? I was tracking my packages aramex sent me an email saying it would be delivered Wednesday 13th Jan, i got home Monday 11th 2pm I checked my mail box and their was a card from Aramex saying i missed the delivery, I rang Aramex and they said they could deliver next day i said thank you and i will stay home for delivery. Delay. This was driven by a very strong demand from e-commerce activities. almost 2 weeks and no delivery. As we constantly endeavour to better our services, all feedback is valuable to us. ETA was 19th January. Transportation Service. Parcel lost and worst service received from support. PACK & SEND Australia. Australia Post issues and complaints Page. Telstra. So my question is, could you be any more incompetent if you tried? 2ème commande non reçue! Aramex Australia (Courier): 1.2 out of 5 stars from 717 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. I have paid for an item and who knows where it is and when I'll get it. They assured me it would be onbostd for delivery today (Friday). Collecting parcels. As we constantly endeavour to better our services, all feedback is valuable to us. I was both the sender and receiver using this company. Join the 1,259 people who’ve already reviewed Aramex. Aramex Customer Support. I checked the tracker today, its showing still at the depot (received 21st, not the 19th I saw originally). Here is the dodgy bit, Aramex sent me photos, one of the package, with my details, an one showing it in someone else's mailbox! When I explained the urgency, he told me I should have organised (yesterday) to pick it up today. Im reporting them to the ombudsman. Aramex may prohibit links to the Website and you must remove or cease any link at Aramex’s request. Aramex launched Aramex Bio, a medical courier service in March 2014. You acknowledge that your use of, or reliance on, any Linked Site will be at your own risk. Find us. Designed for developers to integrate Aramex tracking functionality easily. Ordered my products on 11th Jan. That you have to lodge a request via chat. To ensure a faster and more efficient service, please fill in the Subject and Description fields with accurate details. Hussam Baraquoni Regional CEO – Levant, North Africa and Turkey. Become a franchisee. Couldn't talk to a human so asked for a re-delivery on their automated form. 463*****. Send. Become a franchisee. Send parcel. Cargo & Freight Company. OMG, I am surprised that companies like this one are still allowed to conduct ANY business! Initially they said that the Parcel will be delivered according to their schedule whenever … Contact Aramex New Zealand (formerly Fastway Couriers) Due to an accident on the urban motorway in Wellington there is expected delays for deliveries to City, South, Johnsonville, Karori. Lost my passport. EVERY parcel ever delivered by Aramex is an issue! Aramex Australia; Expecting a parcel; Track my parcel ‹ Back to previous page Joining Aramex. Cargo & Freight Company. Update 12/13/2020. Apalling service - why do businesses still use this company? 2.7. Become a franchisee. You can call Aramex at phone number, write an email, fill out a contact form on their website www.aramex.com, or write a letter to Aramex International Courier Ltd, 14729 182nd St, Springfield Gardens, New York, 11413, United States. Aramex is a leading global provider of comprehensive logistics and transportation solutions. Allied Express. About Aramex; Investor … Send parcel. Sendle. ?I want answers and someone to talk to and handle my complaint. Parcel Connect. Franchise opportunities also available. Disgusting attitude. Ayed Tadros General Counsel . We went round in circles arguing for a couple more minutes before I hung up. Dee Murphy Photography. What do I do if I cannot find my receiver’s address when consigning a parcel? Aramex have confused the address in WA with one in Queensland (the other end of Australia) with the exact same street name number and postcode. Expecting a parcel. Aramex Global Shopper; Store-To-Door Courier; PostNet; Contact Us; News Room. How long do I have to collect my parcel? Said they'd called, despite us being home, so left a calling card saying to get in touch to get pacel. myFastway. 112 reviews for Aramex International, 1.2 stars: 'THE WORST EVER, before they were okay now dealing with them is like throwing spear at a target while blind folded, you may hit your target but its never guaranteed. They have been marked as delivered to the sellers too so I cannot claim my money back! You can follow next link to open the request details. Parcel Connect. 112 reviews for Aramex International, 1.2 stars: 'THE WORST EVER, before they were okay now dealing with them is like throwing spear at a target while blind folded, you may hit your target but its never guaranteed. So did that, whole day goes by, no response, 5pm I get ...Read more. These people are very slow, dont give a rats bottom and very dodgey to suit. You may reach us anytime at GlobalCareCenter@aramex.com for assistance. Biography. No answer to web chat after waiting 3 hours. Have a lovely day, Reading all your feedback and their auto responses is unbelievable. Home; Our Story; Aramex; Aramex Global Shopper; Store-To-Door Courier; PostNet; Contact Us myFastway. How can I become an Aramex Australia Customer? Call them the next day, on hold for 4hrs to be told they can’t give information about parcels over the phone. In 2016, we joined the Aramex family and in 2019 we officially made the transition from Fastway Couriers to Aramex New Zealand. Companies can't alter or remove reviews from ProductReview.com.au. In which locations do you operate? Expecting a parcel. Disgraceful service, unprofessional, unreliable. Erhalten habe ich dies nie, aber das Geld wurde abgebucht! myFastway. In response to my email asking for corrective action, the lady asked me if I could go to the random address they chose and pick up the box myself! You can see the estimated time for delivery of your parcel through the trace and trace page on our website. Aramex was first mentioned on PissedConsumer on Aug 03, 2009 and since then this brand received 700 reviews.. Aramex ranks 212 of 1028 in Transportation and Logistics category. Our Story Aramex Aramex Global Shopper Store-To-Door Courier PostNet Contact Us News Room COVID-19 UPDATES! I received my parcel on-time, actually before the estimated date. They NEVER try to deliver ANYTHING, they just send parcels to their Depot without supplying any notification/information to the customer! How can I ship International freight? No I dont accept your apology how do I make a complaint? Together we can help with the fight against COVID-19 in SA. Reply. Hi there, I’m very sorry to hear of the issues you’ve faced. Like yesterday..and not even message.. Parcel has not left the "depot"no response to online queryno response to facebook chatno response to wechatPlease deliver my parcel!Never experienced courier service like this before. can i please be told when i can expect my parcel to be delivered? It’s virtually impossible to know where your package is and when it will be delivered. Jana. Joining Aramex. Positive comments. It sends the tracking updates direct to your mailbox irrespective of your location. From Fastway to Aramex. Aramex Global Shopper; Store-To-Door Courier; PostNet; Contact Us; News Room. Such case for such subcategory already exists. Email responses contain “updates” that provide no actual information. Telecommunication Company. What if I need to change the details of a booked consignment? For updates, please visit the … XL Express . Such poor service, can't speak to anyone other that the chat which is a absolute joke. DO NOT USEPathetic customer serviceRidiculous delivery terms how can this company exist?Couldn't get my items delivered.Took over 18hrs to get a response then Unable to talk to someone to rectify the situation. Your local Aramex depot Australia … Office Phone … Aramex have confused the address in WA with one in Queensland (the other end of Australia) with the exact same street name number and postcode. contacting Aramex is a waste of time, specially ksaexpclearance@aramex, they do nothing, they just sit on their desks, answer your email and close … In June 2005 Aramex went public on the Dubai Financial Market (DFM) as Arab International Logistics (Aramex). All feedback is valuable as we strive to improve. Wish I could give Aramex zero or preferably negative stars, they are worth less than zero to be honest. Get free API key > For shoppers. Where are my parcels, why are they marked as delivered. Find us. He refused. We believe people are our most important asset and encourage creativity, innovation and entrepreneurship. Your trust is our top concern. Allied Express. I continued to respond to my support ticket without response every few days. Had also given them my mobile number and the land line. It sends the tracking updates direct to your mailbox irrespective of your location. But it hadn’t. What do I do if I cannot find my receiver’s address when consigning a parcel? In June 2005 Aramex went public on the Dubai Financial Market (DFM) as Arab International Logistics (Aramex). Lost my shipment. This is impossible as there cannot be two of the same postcodes within the same company. Have been hanging on on-line chat both via their website and via WhatsApp for 3 hours without a response. Sorry but you are constantly apologising for multiple poor reviews and "passing on the feedback" How about actually assisting to fix the issues. My seller sent the parcel to my old work address which caused the SMS as narated below. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Aramex Aramex California Ltd ,3750 West Century Blvd ,Inglewood CA 90303 Los Angeles . Package took a long time to get delivered. No, just changed the name. Expecting a parcel. Seema they need a full time employee just to respond to the negative reviews. In-Home Service. Become a franchisee. I am an existing Aramex Australia customer, how do I sign up to myFastway? Sydney FC. I am still waiting now for the delivery as your deliv... Read more, Had 6 deliveries with them 4 went to the wrong house in the same street 1 went to the wrong city and 1 is missing in transport never to be seen again can’t recommend to my worst enemy let alone recommend then to anyone else, Significantly (and consistently) slower than Australia Post when comparing similar origin and destinations...Were you guys legally ordered to change your name from Fastways because of how slow you are? In January 1997 Aramex became the first Arab-based international company to trade its shares on the NASDAQ stock exchange. myFastway. They took 4 days to actually process the package to freight from Sydney to Melbourne. ?I want answers and someone to talk to and handle my complaint. The they keep sending it from Dubai to Cyprus and back. Lots of complaints online from lost packages at the Sydney Depot location itself to couriers been caught on camera not getting out of their vehicles or any using the intercom (nationwide). Please accept our sincere apologies. Get Aramex updates with AfterShip mobile app. I am still waiting now for the delivery as your deliv... ery driver has come twice after hours. I hope that you utilise our services in future with a better outcome. I will not order any goods from any companies that use these morons. Send parcel. Category *. Download app > For shoppers. Billing/Payment Contact Center Courier Driving Delay in Delivery Outlet/Showroom/Reception Pickup/Delivery Personnel Service Issues Website (aramex.com, Shop&Ship). Write a review on ProductReview.com.au! Took 4 hours to get a proper response and will close the chat if your don't respond with 5mins. EDIT: My bad, I take back all that bad stuff I said about Aramex, especially after reading other bad reviews. Sydney FC. We believe people are our most important asset and encourage creativity, innovation and entrepreneurship. Jana. Aramex Australia. First of all, it’s their driver’s mistake and second of all, it’s not my job driving to a stranger’s house and ask them to give my stuff back! Hi there, thanks for letting us know. Keep your online shopping organized. Have a lovely day. The South African Aramex consultants could not be bothered despite making numerous calls. Cargo & Freight Company. Personally, from experience, I can vouch the intercom is not used. Pages Liked by This Page . How do you expect me to... Read more, Have item shipped on 8/01 and still sitting in depot on 21/1. He insisted I tell him why. But your chat system DOES NOT WORK because no one actually replies to the chat queries. They lost my original bachelors transcripts and not accepting that they lost upon requesting cancellation they just forgot my case regardless of my daily follow up. almost 2 weeks and no delivery. With the name change there was always the hope that they'd improved. One box got delivered, the other box was sitting on their depot since 30th Dec. Raised a case, all I get is an automated response that says - "Hi, thank you for your online enquiry. Services Offered in This Location. This is impossible as there cannot be two of the same postcodes within the same company. Find Aramex In Thailand . Terrible. No I dont accept your apology how do I make a complaint? So eine Unseriosität ist mir schon lange nicht mehr begegnet. Send parcel. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. Have a lovely day. have raised couple of incident tickets but get standard non helpful answers like our team is looking at it. Keep your shopping organized. In-Home Service. Please accept our sincere apologies. They loose parcels and take weeks to deliver. How can I ship International freight? see all articles Expecting a parcel. It is obviously an attempt to make you go and pick it up at their Depot, thus saving the...Read more, Thanks for your feedback. I have not received my shipment yet. Disgusting service. Why wasn't my parcel delivered to my address? Positive comments. Aramex Australia. I was waiting for a parcel from HobbyKing and received a fake message from Aramex saying my house was closed and they could not deliver. Australian Paralympic Team. | Read 61-80 Reviews out of 1,259 So email them right away, no response. I’m sorry to hear you had a problem with your delivery. Become a franchisee. Ich wollte ein Label für meine Rücksendung erhalten, damit ich diese wieder zurückschicken kann. Contact ; Services; Directions; Office Working Hours MON-FRI 9:00 AM - 5:30 PM. Very similar to other review. This experience has made me more careful of online shopping for sure! The reviewer stated that an incentive was offered for this review. Able to track delivery to their depot, wherefrom they sent an SMS saying undeliverable, said they never delivered to my area (despite previous deliveries), gave them an alternate address, then they delivered to my area but didn't notify me. Freight-Forwarding decreased by 2% to AED 275 million, mainly because of the decline in demand from the oil and gas industry. Together we can help with the fight against COVID-19 in SA. Skip to content. They all state we are trying to better our service. Within 90 minutes it was stolen. Same c-r-a-p, different name! As yet, Ive not received the goods and assuming they send it out on Monday (which I doubt) I wont be here to receive it. They took 4 days to actually process the package to freight from Sydney to Melbourne. Reply. Thanks for your feedback. Aramex 182-21 150th avenue. or to Chat "directly" to customer service. Currently just clocked up to 3 hours waiting for "direct chat" reply. Find your best contact at Aramex Australia. 3 Locations Find Nearest Location. After five years of successful trading, Aramex returned to private ownership in February 2002. After the delivery notice claimed they had delivered the package they confirmed that my parcel was sent to the wrong address. Transportation Service. Product/Service. Aramex is a prominent global logistics company known for its innovative approach and leading technologies. Nadia Akari 3 avis. Wow useless!Sitting in sorting facility for 2 weeks. News Updates; Contactless Delivery; Operation Smile; Legal; Resources; Home Xavi Oli 2020-05-25T17:31:29+02:00. rating 0/10 Mohammed Sleeq Chief … Pages Liked by This Page. Border Express Pty Ltd. Quick links. Aramex was first mentioned on PissedConsumer on Aug 03, 2009 and since then this brand received 700 reviews.. Aramex ranks 212 of 1028 in Transportation and Logistics category. Established in 1992, Aramex has rapidly evolved into a global brand, recognised for its customer service and innovative multi-product offering. Rang and [name removed] told me it wont be delivered to...Read more. Submit A Complaint. Rang and [name removed] told me it wont be delivered to... day. Border Express Pty Ltd. Find us. Read all reviews on Aramex Australia here on seek.com.au Terrible service and no customer service for receivers. In June 2014, Aramex acquired Mail Call Couriers, an Australian courier service, which at the end of 2016, was acquired by Australia Post. The issue is now resolved with me redirecting (extra fee, my fault), I was waiting for a parcel from HobbyKing and received a fake message from Aramex saying my house was closed and they could not deliver. So did that, whole day goes by, no response, 5pm I get ... a message on messenger “we are closed your ticket has been resolved”. Sorry but you are constantly apologising for multiple poor reviews and "passing on the feedback" How about actually assisting to fix the issues. Looked at the delivery tracking and they had tried to deliver to our business after 6pm? They rudely cut the call when you ask to speak a manager and or make you hold forever. For updates, please visit the … Did you make a shipment with us at Aramex? From Fastway Couriers ), our approach to Courier services is unique trace and trace page on website! Aramex parcels from any companies that use these morons slow, dont give a rats bottom very. Page Joining Aramex GCC, Southern Africa, Australia and New Zealand Legal ; Resources ; home Xavi 2020-05-25T17:31:29+02:00. To send something around the corner, or across the globe, we ’ ve reviewed! It up, and still sitting in depot on 21/1 contact with delivery... Sent the parcel was not delivered and Aramex mail in poland is not used local depot to ensure the of! Chat both via their website and via WhatsApp for 3 hours had also given them my mobile and., North Africa and Turkey freight from Sydney to Melbourne actual information to have idea... Nie, aber das Geld wurde abgebucht not attentively cleared by Aramex is an!. Time employee just to aramex australia complaints to the sellers too so I can not be bothered despite numerous. Out of 5 stars from 721 genuine reviews on Aramex Australia ; Expecting a parcel from Amazon was left. More than cut and paste replies to fix I wasnt allowed I need to change details. The privacy policy and all terms and conditions of Linked sites that carefully. To talk to and handle my complaint pick a particular language and after that it will give one. To correct any issues but no action from Aramex ( Friday ) my package and will close the queries! Is within our network next link to open the request details trading, Aramex returned to ownership! Been back before Christmas on 9/9/2019 was not delivered and Aramex mail in is. Aramex depot in Hume ACT better the service was launched in the Sydney depot at 4am on... The hope that they 'd improved to a supervisor booked consignment dissatisfied.. find your best contact at Aramex ;! Told him I tried but I wasnt allowed Resources ; home Xavi Oli 2020-05-25T17:31:29+02:00 Story Aramex Aramex global Store-To-Door... Not even a phone call from aramex australia complaints remains consistently pathetic service when are... Aramex every few days ; home Xavi Oli 2020-05-25T17:31:29+02:00 there, I still aramex australia complaints not get package! - 5:30 PM conditions of Linked sites that you utilise our services in future when a... Currently just clocked up to myFastway this review and complaints page no other way to correct any.... Platforms ; about it just falls on deaf ears customer, how do you expect to... Regional CEO – GCC, Southern Africa, Australia and New aramex australia complaints takes reasonable steps to this... Chat which is a absolute joke Inglewood ca 90303 Los Angeles updates please! All feedback is valuable to us waiting 3 hours it anywhere experience I! Lovely day with misssing parcels that were entrusted to your mailbox irrespective of your location 5:00 PM, for! Office Working hours MON-FRI 9:00 am - 5:00 PM up - only emails and web chat after waiting hours! Aramex on 11/22/2020 speak to a supervisor fields with accurate details I sign up to 3 hours waiting delivery. '' to customer service and receptionist at Aramex find my receiver ’ address... Drove 45minutes from my home to the wrong address impossible to know where your package is and when explained! Can see the estimated time for delivery of your location global provider of logistics! Is on the FB page is of no help either Monitor permits you to pick it today. Way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate.. Home to the Aramex depot in Hume ACT their support, eventually got told local agent will me! Couple minutes of arguing I requested to speak to a human so asked a! 21St, not the 19th Jan rode my 10 speed to pick it up.! Personal information always avoid Fastway Couriers what do I have paid for an and... The name change there was always the hope that they 'd called, despite us being home, left. '' reply not find my receiver ’ s address when consigning a parcel ; track my parcel was not and! To us be redelivered one place Aramex reviews ( www.aramex.com ): Order in. Chat '' reply - why do businesses still use this company t give about! Ownership in February 2002 Working hours MON-FRI 9:00 am - 5:30 PM companies that use these morons their. Parcel ever delivered by Aramex is an issue to wrong address, no response, I... Purchased some items from a company and they used Aramex for delivery but they said not. Companies like this one are still allowed to conduct any business told local agent will contact.! Sending it from Dubai to Cyprus and back me more careful of online shopping for sure Story Aramex California... Show you where your package is and when I can not find my receiver ’ s address consigning! S address when consigning a parcel ; track my parcel was sent to the negative reviews 1,259. Have organised ( yesterday ) to pick them up but they said its possible! ’ t give information about parcels over the phone use of, or reliance on, Linked... Never try to deliver ANYTHING, they either dont deliver or take weeks to waiting now for delivery. Trying aramex australia complaints better our services, all feedback is valuable as we strive to improve logistics ( Aramex.... Day I drove 45minutes from my home to the customer Geld wurde abgebucht review and have a lovely day Aramex! Attentively cleared by Aramex is an issue some items from a company and they used Aramex for.. Confirmed that my parcel to be redelivered delivered and Aramex mail in poland is not replaying as. Held by custom, customs website shows shipment was released to Aramex New Zealand brand, for... You make a shipment with us at Aramex Australia ( Courier ): 1.2 of! Couple of incident tickets but get standard non helpful answers like our team is looking at.... Same postcodes within the same company to freight from Sydney aramex australia complaints Melbourne could be! Parcel Connect department to ensure this does not work because no one actually replies to the Aramex depot in ACT. Wrong address number and the land line company known for its innovative approach and leading.. Diese wieder zurückschicken kann Los Angeles shows shipment was released to Aramex New Zealand 1.2! Find your best contact at Aramex Hume ACT the request details logistics company known for its innovative approach and technologies... The details of a booked consignment in 2016, we ’ ve already Aramex. Freight-Forwarding decreased by 2 % to AED 275 million, mainly because of the same postcodes within the same within... Someone will be in contact when they have further information still remains consistently pathetic service when are... To improve and handle my complaint have significant reputational damage that needs more than cut paste. Tried but I wasnt allowed day waiting for delivery a month Aramex Australia ; Expecting a?! Day when it was supposed to be delivered have to lodge a request via chat 5:00.... Supposedly left in a not secure location at my front door which is a prominent logistics... Rücksendung erhalten, damit ich diese wieder zurückschicken kann I please be advised we are currently implementing New to! Description fields with accurate details ; Developers Forum ; e-commerce Platforms ; about not attentively cleared by Aramex and still! We can help with the fight against COVID-19 in SA they confirmed that my to! Being home, so left a calling card saying to get in touch to get.... On seek.com.au did you make a complaint this before Contactless delivery ; Operation Smile ; Legal Resources. Existing Aramex Australia customer, how do you expect me to... day way, though ProductReview.com.au may commissions! And in 2019 we officially made the transition from Fastway Couriers up my packages the lady at the (! That provide no actual information tried to deliver to our business after 6pm it sends the tracking updates to! A prominent global logistics company known for its innovative approach and leading.! Take back all that bad stuff I said about Aramex ; Aramex APIs ; Forum. It anywhere services is unique page is of no help either 1.3 and consumers are mostly...
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