Academic Language Services for Travel Service Providers of Nang Gum Beach Project

travel service providers, boat drivers group, homestay entrepreneurs, and anybody who is interested in the project.

There are 35 participants including 17 females and 8 males. There are 25 respondents; 12 respondents are upto 30 years old, 3 respondents are between 30 – 39 years old, 2 respondents are between 40 – 49 years old, 3 respondents were between 50 – 59 years old, 5 respondents are over 60 years old, 6 boat drivers, 5 restaurant entrepreneurs, 3 housemaids, 3 gardeners, 4 sellers, and the other 4 from the other careers.

· Greetings in English

· Introducing oneself and others

· Questioning – answering questions about careers

· Questioning – answering questions about directions and places

· Introducing tourist attraction of the community

The participants gained an understanding of the content used in the training at a low level in overall (Mean = 2.74)

The participants will have a better understanding of the content used in the training at a very high level in overall (Mean = 4.51).

· Knowledge Transfer

· Personality

· Listening and answering questions from the participants

· Delivering a learner-centered instruction

· Content delivered can be applied in real life

The participants are satisfied with the overall guest speaker at a high level (Mean = 4 .76 ).

· Coordination / services provided by staff.

· The suitability of the location

· Duration of the training

The participants are satisfied at a very high level in overall (Mean = 4.82).

The training should be longer.
The training should have focused a bit more on English speaking.
There should be a manual for travel services providers.
Three should be ongoing activities.
A manual for travel services providers should have been prepared.
Monitor the use of the English manual for travel services providers in order to improve and develop the project in the future.